sup smile bright - SupBright is taking money from my account! That was not the deal.

Toronto, Ontario 3 comments

Seeing an ad online for a teeth cleansing/whitening product trial that would cost only $3.00, to ship, I made payments for is and now I realized that my credit Card was charged for 94.44 on the 14th of December 2009 and then for 52.04 on the same day.What is this nonsense?

The deal said that the trial was without any obligations. That in whatever case, I signed up know that I will be paying no more than $5.00 I am not even done trying the product yet and now $150.00 out of my account?! I insist on a refund immediately from them and that they cease this dubious online behavior!

This is terrible!

Review about: Whitening Kit.

Comments

acadie123
#108557

yeah it happened to me too Dec 15 they took out 95.55$ dec 17 52.90$ and Dec 26 25.91$ so a total of 213.27$ im so so *** its unreal.

Anonymous
#108527

I also have had £55.03 taken from my Bank Acccount on 15 December 2009. This is obviously a scam and needs stopping asap. srj4x@aol.com

Anonymous
#100272

im so *** mad at this company, they are theives. I want to take them to court anyone with me?

EMAIL ME AT pekitez@gmail.com

sup smile bright - TOOK MONEY FROM MY VISA WITHOUT MY AUTHORISATION

London, England 36 comments
Not resolved

Ordered free trial kit from SMILEBRIGHT only had to pay for shipping, Now 3 Separate transactions have come out of my account without my authorisastion totalling £139.55.

this was supposed to be a free trial with no obligation, when i tried to contact the company was told i should have cancelled in the 14 day trial period didnt know there was a 14 day trial period, no where said 14 day trial.

this company has scammed me and stolen money from me NOT HAPPY.Why would a company do thisd to people they had no right to do this.

Review about: Whitening Kit.

Comments

Anonymous
#122520

why are these people not prosecuted, if it was in the uk they would be shut down.

Anonymous
#117775

Does anyone have the actual address for these people?

Anonymous
#106263

I TOO HAVE BEEN CAUGHT OUT BY THIS SCAM.I HAVE CANCELLED MY VISA CARD BUT I HAD NO NEED TO DO THIS.

THERE IS BOUND TO BE A PAPER TRAIL AND ISP ADDRESS WHICH THE GOVERNMENT SHOULD BE ABLE TO TRACE. I AM DISGUSTED AND OUT OF POCKET.

DOES ANYBODY HAVE ANY IDEAS?:(

Anonymous
#105902

I canceled my credit card with barclays and got them to investigate the charges saying that they were unauthorised.they have now told me that my account will be credited with the funds taken out as they have finished their investigation.i have 2 numbers to try but i think you will have to add the USA dialing code

SUP Smilebright 866-528-6214

World Fit 866-407-3685

I will try these out and see if I can get through to these crooks

They cant get any more money from me now thankfully

Anonymous
#105310

the *** have charged me nearly 200 euros and i cancelled the trial 5 minutes after ordering it. my bank however have put a claim back on this and im hoping this might work

TOTAL SCAM, HOW CAN THIS GANG BE ALLOWED OPERATE

Anonymous
#104751

you guys are lucky at least you ordered from them. i never even used them. i had a "free trial" with total white and dazzle bright. both took money from my account withou, authorisation and without receiving anygoods. i also had money taken from my account frm companys i never even heard off including MAXIMIZEYOU, ELITEPACK CYPRUS, EZYKIT CYPRUS,ESC TOTAL WHITE, BEUTYCLUB CYPRUS, IDOLWHITE.COM, PRISTINEHLTHELITEPAK AND ULTIFRESHWELL.

This has cost me close to 500 pounds in less that two months as i got my statements by monthly.

so all you out there, don't fall for any of these whitening scams on the internet, junk mail, daily mail or any other newspaper article. i went for totalwhite as there was an article in the daily mail about it. now i know it was all part of the scam

Anonymous
#104276

Hi, My husband reminded me, "if it is too good to be true, it probably is." Thinking of him when I signed up, I thought great, it will be easy, try it, send it back if not.I sent it back to the one company, the one with syringes which squirts a gel of Hydrogen peroxide plus Carbomer and Trethanolamine, proplene Glycol USP and Glycerine into a form that slides onto the upper and lower sets of teeth.

Too much hassle, didn't even try, and sent it back with the number written all over it, the # that was given to me to place on my return. No problem, I was cancelled. The other company cancelled my and now I am receiving products still in the mail. I got charged nearly 90$ each right before Christmas.

One of the products the syringes, was mailed from Aurora, COlorado. The billings are listed both from Florida. Then I hear their company, one of the scams, is from Utah. My bank happened to cancel all cards for their clients and we were all issued new ones with new numbers.

THis should be a saving grace in this case. I still don't know, the reissue date is coming up.

How can I stop them.If the bank change works for me, I will post it.

:upset

Anonymous
#102737

These b******s have scammed me out of £400 my bank (nationwide) and credit card company (egg) are investigating the matter

Anonymous
#101971

They got me too!I was charged 94.88 twice on my credit card, *** me for giving them my credit card number.

I called 18775947850 & asked the person i talked to to cancell this so called account with them. She assured me it was cancelled and that i would not be billied again. I caled my credit card company and let them know about this.

I also gave them the cancellation code the smilebright company gave me so they can block any more charges they issue.What a scam!!!

Anonymous
#101447

hi i too hav been caught out,i paid the postage nd packing nd they sent invoice with product to say i didnt owe any more.

i have just got a bank statement showing they have taken £150.out of my account just in last 4 weeks.the bank said they cannot block them i have had to cancel my card.

so they cannot get any more out of me.

The police said they cannot help without any details about them.i would be grateful if anyone has a contact number or e-mail address so i can go from there.

Anonymous
#101407

IF YOU'RE ON THIS PAGE IT'S PROBABLY BECAUSE IT'S HAPPENED TO YOU!

£140 THEY'VE TAKEN FROM ME.

UNFORTUNATELY ITS TOO LATE TO GET YOUR MONEY BACK AS YOU STUPIDLY SIGNED UP TO IT LIKE ME. (always read the small print)

ORDER A NEW CARD AS SOON AS POSSIBLE OR THEY WILL CONTINUE TO TAKE MONEY FROM YOU!

THE BANKS WONT PAY YOU BACK EITHER, SEE IT AS MONEY LOST, KNOWLEDGE GAINED.

NEVER SIGN UP TO ANY "TOO GOOD TO BE TRUE" (SCAM)

jos
#101104

ive had three payments taken for a poxy 2.5ml trial tube ive now got bank charges and they wont answer phone im livid sum free trial they cant get away with this bank should be able to cancel it but they cant.

Anonymous
#101102

same thing has happened to me cant get through to cancel, they have taken 3 payments off me im livid got bank charges on top as well

Anonymous
#100841

This has happened to me.It is not on and something needs to be done about it.

I am also going to demand to be fully reinbursed.

The banks should have some sort of register with known scams on it so if they try taking anything they can check if it is legitimate!!Has anyone managed to get in touch with them and get reinbursed at all??

Anonymous
#100739

i noticed that sup smile bright always collect money from my account...the deal was to have a free sample. please i want this to be stopped... obianodocally@yahoo.com

Anonymous
#100737

sup smile bright is taking money from my account...please i need this to be stopped.

ellie_52
#100139

Hi can you tell me how I can call them from UK, as what I am reading above has just happened to me. Mine was on my debit card which I have cancelled, but banks say they cannot guarantee that

Anonymous
#99615

smilebright have taken over £100 from my MBNA card account without my permission.Phoned MBNA who gave me a phone No.

001 866 825 7477 available after 4pm. They know about this scam and say they can do nothing about it. Even if they cancel my card this will still continue.

MBNA Dispute No.is 0800 783 3944.

Anonymous
#99227

hi i have read all comments, same has happened to me, called my credit card company, they said that i have got to wait 14 days, told them, it was riddiculous as they could take another payment while i am waiting, they are supposed to help,but they are making things worse, had to put a block on my card, so they cant take any more payments,

Anonymous
#99226

i also have been scammed by this company who have taken money from my credit card without authorization, and i am not happy, if any 1 has an e mail, adress or contact information, could u please e mail me, many thanks

Anonymous
#98271

I got taken too.An unauthorized trans was posted on my account.

$79.45 im down in my account I have unsuccessfully been able to comunicate with this Co.I'm enraged with this co., I ordered a free trial and nothing else.

Anonymous
#96366

Same here.160 pounds in total.

Bank told me that will get money back (i hope its true).

Contacted these bastars via email and was told that it wasnt them (on bank statement there are 2 different companies) and im not in there system and there is nothing to cancel.

I wonder just who did send me that trail product.Father Christmas?

Anonymous
#96363

same thing happened to me $27

Anonymous
#96351

same thing happened to me...2 charges of 90$ within 2 weeks.

Anonymous
#96202

Evidently the print is so small that nobody will ever be able to read it, but says the product must be RETURNED to avoid paying $86.93 after a certain amount of time.Then they supposedly send you monthly supplies and charge your account each month until you cancel, although there is no phone number given, so who do you call?

This is totally ridiculous.

Finally canceled my credit card to avoid further problems.There are not enough words to describe my contempt for people who do things like this.

Anonymous
#95984

i called my bank again and told tham its a scam, and will not wait for another two weeks for them to help themselves to my money, i was really angry with them so they agreed to stop anymore payments out will dispute it.i dont think we gona get a penny out of brightsmile but i think the banks can get our money back from them.

im gona speak to my bank first thing tomorrow.:upset :upset :zzz

Anonymous
#95911

Guys I got scammed by this too, thankfully it was just the teeth whitening, some people are getting turned over for fitness and diet products too cos they allegedly opted in for them!! call 1-877-594-7850 and you can cancel there and then and they will also check to see if you have opted in for any of the other ***!! I just sorted mine tonight so hope this helps you

Anonymous
#95905

Guys I too got scammed by this, fortunately it was just the teeth whitening, some people are getting turned over for some fitness and diet stuff as well if they opted in for them!!! call 1-877-594-7850 it's a US number but you can get it all sorted there and then and they can also check to see if you have opted in for any of the other stuff!! I just got mine sorted tonight so hope this helps you too

Anonymous
#95824

yoo they did the same thing to me.ive just *** bk from the bank the idiots told me give it 30 days after your letter being sent blahblah.they tuk 50pound from account this week and another 55 last week.i dont fink its gona stop but yooo im pisssssdddd

Anonymous
#95793

THEY GOT ME FOR TWO CHARGES TAKING £50 EVERY WEEK AND MY BANK SAYS THEY CANT STOP THAM FOR ANOTHER TWO WEEKS AS THE MEMBERSHIP WILL THAN EXPIRE. I AM GUTTED. :?

Anonymous
#95738

I too have fallen for this scam.I rang my bank and they said they cant stop anything!

Whats that all about! I cant even find a number for this so called company..

How dare they take money for a 'free' trial.I feel so ***!

Anonymous
#95558

Same thing - two charges of $86.93

Anonymous
#95350

Same thing just happened to me... Went to my bank today and ask for stopping the transaction... It made me so angry, this was my 3rd charge...

Anonymous
#95321

They got me for four charges...one on Dec 10th two on Dec 11th and one on Dec 15...what tel number did you have to talk to a person (if its true to cancel in 14 days im still within that time frame...mine was also supposed to be a free sample...fcpotter@yahoo.com

Anonymous
#95289

Llame a su Banco y escriba una carta explicatoria, esta gente de Premium White son unos pillos!!! he cancelado y siguen cobrando a mi VISA, el Banco me ha recomendado cancelar la VISA, esto es un problema pero es la única solución para que no puedan obtener el número de la cuenta. Malditos timadores.

Anonymous
#95128

Call your bank, they will have to stop your card, and will send you a dispute form to sign and return, then it will be investigated and claimed back for you.

I just did the same.

no more internetr shopping for me...:x

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